Privacy Policy

INTRODUCTION

"Auto Correct Park 2009" Ltd. ("V-Park") respects the privacy of its customers and guarantees the maximum protection of their personal data. This Privacy and Personal Data Protection Policy (hereinafter referred to as the "Privacy Policy") has been prepared and is based on the current Bulgarian and European legislation in the field of personal data protection. This Privacy Policy regulates the processing of personal data of individuals or representatives of legal entities of our customers or potential customers, as well as users of our website: www.varna-airport-parking.eu ("Site"), in connection with the services provided by "Auto Correct Park 2009" OOD, including those provided through and available on the Site. This Privacy Policy, together with the General Terms of Use of the Internet Site, the Cookie Policy and any other documents that are mentioned on the Site, determine the rules that "Auto Correct Park 2009" OOD will follow when processing personal data data that we collect from you or about you, or that you provide to us. This Privacy Policy does not affect, limit or waive your rights under the Personal Data Protection Act (“PPA”) or other relevant legislation. If you have any questions or comments about this Privacy Policy, please contact us at: info@varna-airport-parking.eu. Please read this Policy carefully before using the Site or providing your Personal Data, whether electronically on the Site or on paper, as by providing your Personal Data you agree to its terms. If you do not wish us to process your personal data in the manner described in this Privacy Policy, please do not provide it to us. The provision of personal data by you is voluntary, with a view to the use of certain services provided by us and the use of the Site and/or access to it, as well as with a view to online reservations on the Site. Please note that in some cases we will not be able to provide you with the service you have requested if you do not provide us with the necessary information. Please also note that in certain cases your consent to the processing of personal data may not be necessary if "Auto Correct Park 2009" OOD has another legal basis, e.g. fulfillment of legally established obligations.

COOKIES

"Auto Korekt Park 2009" OOD uses cookies on its website (www.varna-airport-parking.eu) in order to offer personalization to users and collect information about the use of the website. Cookies are small text files that are stored on your computer or device when you visit the website. They can be used to store information that is used to reconcile between differentand sections of the website, such as a shopping cart or custom pages. These cookies help Auto Correct Park 2009 OOD provide a better user experience by adapting to their preferences and needs.

Through the use of cookies, Auto Correct Park 2009 OOD can collect certain information about you, such as your preferences, and use it to improve the functionality and personalization of the website. This may include remembering your language or region choices, preferences for displaying certain content, or convenience settings.

It is important to note that cookies do not store any personal information that can identify you directly. All information collected by cookies is anonymous and is used solely for the purpose of improving the functionality of the website.

If you do not wish to allow the use of cookies, you can change your browser settings and refuse to accept cookies. However, you should be aware that this may limit the functionality and usability of the website.

By visiting and using the Auto Correct Park 2009 OOD website, you agree to the use of cookies in accordance with this Privacy Policy. For more information about the use of cookies and how "Auto Correct Park 2009" Ltd. processes personal data, you can read our Privacy Policy.

INFORMATION REGARDING THE ADMINISTRATOR OF PERSONAL DATA

  • Name: "Auto Correct Park 2009" Ltd
  • EIK/BULSTAT: 207109545
  • Headquarters and address of management: Varna city, Vladislav Varnenchik district, bl. 5, entrance 4, fl. 4
  • Correspondence details: Varna city, Vladislav Varnenchik district, bl. 5, entrance 4, fl. 4

mail: info@varna-airport-parking.eu

  • Phone.: +359 893 833 839

INFORMATION REGARDING THE COMPETENT SUPERVISORY AUTHORITY

  1. Name: Personal Data Protection Commission
  2. Headquarters and management address: Sofia 1592, "Prof. Tsvetan Lazarov" #2
  3. Correspondence details: Sofia 1592, "Prof. Tsvetan Lazarov" #2
  4. Phone:+359 2 915 3 518
  5. Email: kzld@government.bg, kzld@cpdp.bg
  6. Website: www.cpdp.bg 

CATEGORIES OF PERSONAL DATA THAT "AUTO CORRECT PARK 2009" OOD COLLECTS AND PROCESSES.

  1. "Auto Correct Park 2009" Ltd. may process various categories of personal data, which may include publicly available data or information provided by you. The main types of personal data processed are:
  • Personally identifiable information (for example, name, email address, preferred language of communication and others);
  • Contact details (including postal and email addresses, telephone number or preferred method of contact);
  • Financial information (eg bank account and others);
  • Information about a representative (legal representative or proxy of a client-legal entity);
  • Website profile data (such as name, address, telephone number, date of birth and others);
  • Data related to the conclusion of contracts, sales and other services with individuals or legal entities (including names, social security number and others).
  1. "Auto Correct Park 2009" Ltd. can collect and process data that is generated and created by the company itself in the process of providing the services:
  • Data about the use of your device, including its type, operating system, IP address and location;
  • Your preferences regarding the services provided;
  • The communication between you and the company, your preferences, complaints and others;
  • Information about your visits to the Website and how you use it, including the history of your choices;
  • Data required by legislation or to fulfill statutory obligations;
  • Video recordings of parking or office visits, audio recordings of calls to the contact center;
  • Photos or videos taken while participating in games or promotional campaigns. 
  1. In order to guarantee high quality of services and compliance with obligations from customer contracts, "Auto Correct Park 2009" Ltd. has the right to process information that is available in public registers, as well as information provided by third parties, according to legal provisions.

 4. "Auto Correct Park 2009" Ltd. has the obligation and the right to check the accuracy of the data recorded in the database. In this context, you may be required to confirm or correct the information provided. 

  1. Different types of personal data can be processed both independently and in combination with each other.

USE AND STORAGE OF PERSONAL DATA

  1. Processing of personal data that is necessary for the conclusion and performance of contracts with us or in connection with the preparation for the conclusion of contracts with us.

Auto Correct Park 2009 OOD processes your data for the following purposes:

  • Identification of a client when concluding a new or changing an existing contract, providing explanations about the services used and executing the concluded contract.
  • Preparation of contract proposals, sending of pre-contract information and contract drafts, management of pre-sales activities.
  • Fulfilling obligations arising from contracts entered into with you or a company you represent, exercising rights and guaranteeing the fulfillment of contracts by our customers.
  • Review and respond to customer complaints, inquiries, appeals and claims.
  • Technical assistance to create an account(s) or recover a forgotten password to access our website.
  • Verifying your age for online bookings.
  • Payment of amounts due, management of receivables collections.
  • Management and administration of online bookings and payments.
  • Updating important information related to changes in our policy and other administrative information.
  1. In fulfillment of its legal obligations, "Auto Correct Park 2009" Ltd. processes your data for the following purposes:
  • Invoices issuing.
  • Tax and insurance checks by the relevant competent authorities.
  • Fulfillment of obligations related to off-premises sales provided for in the Consumer Protection Act.
  • Provision of information to the Commission for the Protection of Personal Data in connection with the obligations under the normative acts for the protection of personal data.
  • Obligations related to accounting and the tax-insurance procedural code.
  1. "Auto Correct Park 2009" Ltd. processes your data with your express written consent for the following purposes:
  • Creating and managing a personal profile on our website, technical assistance for creating and recovering forgotten passwords.
  • Direct marketing of products and services.
  • Participation in surveys, giveaways and promotional campaigns. 
  1. The processing is necessary for the purposes of the legitimate interests of "Auto Correct Park 2009" OOD:
  • Protection of the property, interests and security of "Auto Correct Park 2009" OOD, its visitors and employees, through video surveillance.
  • Evaluation of user satisfaction and effectiveness of the offered advertising.
  • Analysis of purchase history, preferences and customer behavior.
  • Ensuring quality customer service through videos.
  1. Categories of third parties that have access to and process your personal data:
  • Security companies with a license for private security activity.
  • Persons who maintain equipment and software used to process your personal data.
  • Debt collection service providers, notaries, lawyers and other third parties in the event of a breach of contract.
  • Banks processing your payments.
  • Persons performing consulting services such as lawyers, accountants, marketing agencies, etc.
  • Authorities, institutions and persons to whom we have to provide data according to the current legislation.

 STORAGE PERIOD OF YOUR PERSONAL DATA

The duration of storage of your personal data depends on the specific purposes for which it was collected:

  1. Contractual relationship data: The personal data we process for the purpose of concluding, amending and executing contracts between "Auto Correct Park 2009" OOD and you or the company you represent are stored during the period of validity of the contract and thereafter - until all financial relationships between the parties. In some cases, we may retain parts of your personal data for a longer period after the statute of limitations has expired. This is done in order to protect against possible customer claims in connection with the conclusion or termination of contracts with us. Also, in the event of a legal dispute that has already arisen, the data may be stored until its final resolution by court or arbitration decision.
  2. Accounting and financial data: The personal data that we process for the purpose of issuing accounting and financial documents for the needs of tax and insurance control, such as invoices, debit and credit notices, contracts for the provision of services, are stored for a period of at least 11 years after the expiry of the limitation period, in which public claims can be demanded. This period may be extended if applicable law provides for longer periods.
  3. Direct Marketing: Personal data that we process for the purpose of direct marketing will be stored until you clearly withdraw your consent to this type of processing or object to the processing of your data for direct marketing purposes.
  4. Video recordings and phone calls: Data from video recordings captured by security cameras is stored for up to 60 days from the date of creation of the recording. Phone calls are stored for up to 360 days after they were made.

YOUR RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA

  1. General rights

Regarding the processing of personal data, you have the following rights, which you can exercise at any time while we store or process your personal data. This can be done by sending an application to the address of "Auto Correct Park 2009" OOD mentioned above or by sending an email to the address: info@varna-airport-parking.eu

You have the right to request from "Auto Correct Park 2009" OOD:

– A copy of your personal data and access to it at any time.

– Correction of inaccurate or out-of-date personal data without undue delay.

– Transferring your personal data to another personal data controller or requesting Auto Correct Park 2009 OOD to do so without hindrance (right to portability).

– Deleting your personal data without undue delay when there is a legal basis for doing so.

– Restriction of the processing of your personal data, where your data will only be stored, but not processed. The refusal of restriction will be explicit and only in writing, with motivation according to the legal requirements.

  1. Right of appeal to the supervisory authority

You have the right to lodge a complaint directly with the supervisory authority. The competent authority for this is the Commission for the Protection of Personal Data, address: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2 (www.cpdp.bg). If you wish to file a complaint regarding the processing of your personal data by "Auto Correct Park 2009" OOD, you can do so at the provided contact details of the administrator or the Data Protection Officer.

  1. Automated processing and profiling

When visiting our website, we use automated processing to tailor our products and services to your needs in the best possible way.

  1. Objection to direct marketing

You have the right to object to the processing of your personal data for direct marketing and advertising purposes, as well as to their disclosure to third parties and their use on their behalf for these purposes. You can withdraw your consent to this processing at any time by sending the relevant request to stop the use of your data for direct marketing purposes to: info@varna-airport-parking.eu

  1. Option to refuse to provide personal data

In order to conclude a contract with you and/or to provide the services requested by you, "Auto Correct Park 2009" OOD needs certain data to identify the party to the contract, its representative, contact and payment details. Failure to provide such data may interfere with your ability to purchase and deliver services. Similarly, when creating a profile on the website, certain data are mandatory in order to access the history of the services provided.

If you have any further questions or need further clarification, please do not hesitate to contact us.

HOW WE PROTECT YOUR DATA

"Auto Correct Park 2009" Ltd. implements a variety of organizational, physical, information-technological and other necessary measures in order to guarantee the security and protection of your personal data and monitor their processing.

These security measures include:

 

- Approved internal procedures for processing, registration and storage of personal data, which are constantly monitored.

- Limited access of employees of "Auto Correct Park 2009" OOD to personal data and permission for processing in the database, according to their duties.

– Confidentiality obligations imposed on employees.

– Restricted access to office equipment and employee computers.

– Use of all organizational and technical measures provided for in the Personal Data Protection Act, as well as the best international standards.

– Use of additional protection mechanisms such as encryption and pseudonymization, for maximum security during data processing, transfer and storage.

These security measures are constantly updated and adapted to the latest technological trends.

LINK TO OTHER SITES

Sometimes our website may contain links to other sites. We do not control these sites and do not endorse their content, services or products. We recommend that you exercise caution and carefully review the content and terms of use of these sites. Auto Correct Park 2009 Ltd. is not responsible for the privacy or content of such sites and we advise you to review their privacy policies. However, if you inform us of illegal activities or illegal information on such sites, we will take the necessary measures to remove the links to them.

PERSONAL DATA FOR CHILDREN

We do not knowingly collect personal information from persons under the age of 16. In the event that we discover that we have received personal data from a person under the age of 16, we will take immediate action to delete that data or to obtain consent from the child's parent or guardian.

CHANGES TO PRIVACY POLICY

Please note that we may periodically update our Privacy Policy. In the event of changes to this policy, we will post a notice on our website as well as the updated Privacy Policy. Any changes and additions to this policy will be implemented only after posting the current version available through our website.

 

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